The Art of Feedback
A Gift. A Mindset.
A Framework. A Culture.
Have you ever rejected feedback so deeply you wished to stop listening?
It is indeed rough when it happens. As if you desire to close your ears or reject every single word coming your way. And within a workplace? It creates a culture of fear.
Whether you lead virtually or in-person, such a culture breeds two main aspects:
· A mindset of "Myself over anyone else," which results in minimized collaboration, fear of mistakes, and suppressed communication. Keeping in mind that blaming also comes into play. It becomes normal because no one wishes to receive harsh feedback that may put their job on the hedge.
· Resentment to change. Harsh feedback may force someone to act based on what is said to them. Though, rarely does it spark a craving desire to actually change.
In the long run, trust erodes.
Yet, since you are here, that means you do not want any of that to happen with your own team.
For that, The Art of Feedback playbook is written to be read at your pace, digitally. It will act as the first door to fostering a culture of trust. It will take you through what seeds fear in others and how to avoid it. Along with the proper mindset to have while receiving feedback, and how to provide one that sparks that curious desire to change.
Table of Contents
Chapter [1]: Feedback Psychology
- Lizard of Fear
- Feedback is a gift
- The Two Mindsets in Receiving Feedback
- Important Remarks
Chapter [2]: Feedback Frameworks
- Feedback Loop
- The Sandwich
- Half Sandwich
- The Mindset in Giving Feedback
Chapter [3]: Assessments
- Assessment [1]
- Assessment [2]
- Assessment [3]